GHL Setup Guide

Part 1: Create the Meetings Custom Object

A custom object is a separate record type in GHL that links to contacts. You will create one called Meeting / Meetings to store one record per meeting booked through the ICS+ tool.

1. In your GHL account go to Settings.
2. Navigate to Objects.
3. Click Create Object. Fill in the dialog exactly as follows:

4. Click Create Custom Object.

Part 2: Add Custom Fields to the Meetings Object

After creating the object, add the following fields. For each one click Add Field, select the type shown, enter the label exactly as shown, and save.

Part 3: Create the Inbound Webhook Trigger

1. Go to Automation and create a new Workflow.
2. Set the trigger to Inbound Webhook.
3. Copy the webhook URL that GHL generates — you will need it in Part 5.
4. Before you can save the trigger, GHL requires a test request. Send the following sample payload to your webhook URL using a tool like reqbin.com or hoppscotch.io:
   • Method: POST
   • URL: your webhook URL from step 3
   • Header: Content-Type: application/json
   • Body:

   {
     "contact_email": "test@example.com",
     "contact_name": "Test User",
     "meeting_title": "Test Meeting",
     "meeting_start_date": "2026-04-01",
     "meeting_start_time": "10:00 AM",
     "meeting_end_date": "2026-04-01",
     "meeting_end_time": "11:00 AM",
     "meeting_duration": 60,
     "recurrence_type": "",
     "recurrence_end_type": "",
     "zoom_join_url": "",
     "google_calendar_url": "",
     "outlook_calendar_url": ""
   }

   📋 Copy Payload
5. Once GHL receives the request it will show the available fields. Complete the field mapping and save the trigger.

Part 4: Build the Workflow

Inside the workflow add the following steps in order:

1. Find Contact — look up by email using contact_email from the webhook payload.
2. If/Else branch:
   • If contact found: proceed to step 3.
   • If not found: add a Create Contact step using contact_name and contact_email, then proceed.
3. Create Meetings Object Record — create a new record and map each payload field to the matching custom field from Part 2. Use the payload reference table below as your guide.
4. Link Record to Contact — associate the new Meetings record with the contact.
5. Add any additional steps you need: confirmation email using merge tags from the Meetings fields, tags, pipeline moves, SMS, etc.
6. Activate the workflow.

Part 5: Add Webhook URL to ICS+ Tool Config

1. Return to the ICS+ Tool.
2. Click the Settings gear icon.
3. Paste your GHL webhook URL into the GHL Webhook URL field.
4. Click Save Settings. The Add to GHL button will now appear in your results.

Webhook Payload Reference

When you click Add to GHL the tool sends the following fields to your webhook. Use these as merge tags in your GHL email templates.